Booking Policy
1. Reservation Process:
1.1. All reservations are subject to availability and confirmation by Lake Kalibari Homestay (“the Homestay”).
1.2. Reservations can be made through the official website of Lake Kalibari Homestay, third-party online travel agencies, or directly contacting Homestay’s reservation department.
1.3. To secure a reservation, guests may be required to provide personal information, including their name, contact details, and payment information.
1.4. By making a reservation, guests confirm that they are at least 18 years old and have the legal capacity to enter into a contract.
2. Payment:
2.1. The Hotel accepts payment through various methods, including credit cards, debit cards, online banking, and cash.
2.2. Guests may be required to provide valid credit card details or make a pre-payment to guarantee the reservation.
2.3. The Hotel reserves the right to charge the provided credit card for the full amount or a deposit as per the reservation and cancellation policy.
3. Reservation Confirmation:
3.1. Upon receiving a reservation request, the Hotel will provide a confirmation email or booking voucher with the reservation details.
3.2. It is the responsibility of the guests to review the reservation details for accuracy and notify the Hotel of any discrepancies.
4. Cancellation and Modification:
4.1. Cancellation policies vary depending on the type of reservation, rate, and specific terms agreed upon during the booking process.
4.2. Guests are advised to review the cancellation policy at the time of booking.
4.3. To cancel or modify a reservation, guests must follow the instructions provided in the confirmation email or contact the Hotel’s reservation department directly.
4.4. The Hotel reserves the right to charge a cancellation fee or retain the deposit as per the cancellation policy.
5. No-Show:
5.1. If a guest fails to arrive on the scheduled check-in date without prior notification, it will be considered a “no-show.”
5.2. In the case of a no-show, the Hotel reserves the right to charge a no-show fee equivalent to the total reservation cost or retain the deposit, as per the reservation and cancellation policy.
6. Early Departure:
6.1. In the event of early departure, guests may be subject to an early departure fee or additional charges as per the Hotel’s policy.
7. Extra Guests and Children:
7.1. The Hotel’s room rates are typically based on a specific occupancy limit.
7.2. Additional charges may apply for extra guests or children exceeding the specified occupancy limit, as per the Hotel’s policy.
8. Check-In and Check-Out:
8.1. Check-in time is typically after 11am , and check-out time is before 10am.
8.2. Early check-in or late check-out may be available upon request, subject to availability and additional charges.
9. Guest Responsibility:
9.1. Guests are responsible for providing accurate and complete information during the reservation process.
9.2. Guests must present a valid ID or passport upon check-in and comply with the Hotel’s rules and regulations during their stay.
9.3. Any damages caused to the Hotel’s property or facilities by guests will be their responsibility, and the Hotel may charge for the repairs or replacement.
10. Governing Law and Jurisdiction:
10.1. This Booking Policy shall be governed by and construed in accordance with the laws of India.
10.2. Any disputes arising out of or in connection with this Booking Policy shall be subject to the exclusive jurisdiction of the courts in the Hotel’s location.
11. Modifications:
11.1. The Hotel reserves the right to modify this Booking Policy at any time without prior notice.
11.2. Any changes to this Booking Policy will be effective immediately upon posting on the Hotel’s official website.
Please note that this Booking Policy is a general guideline, and specific terms and conditions may apply to each reservation. It is recommended for guests to review the specific terms and conditions provided during the booking process.