Welcome to the website of Hotel Norkhang (“the Hotel”). These Terms & Conditions govern your use of the website hotelnorkhang.com (“the Website”). By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please refrain from using the Website.

1. Information Accuracy:

1.1. The Hotel endeavors to provide accurate and up-to-date information on the Website. However, the Hotel does not warrant the accuracy, completeness, or reliability of any information provided on the Website.

1.2. The Hotel reserves the right to modify the information on the Website at any time without prior notice.

2. Reservation and Booking:

2.1. The Hotel accepts reservations and bookings for accommodation, dining, and other services through the Website.

2.2. All bookings are subject to availability and confirmation by the Hotel.

2.3. The Hotel reserves the right to refuse any booking at its discretion without providing a reason.

3. Rates and Payment:

3.1. The rates displayed on the Website are in Indian Rupees (INR) and are subject to change without notice.

3.2. All payments made through the Website must be in Indian Rupees (INR) unless otherwise specified.

3.3. The Hotel may require pre-payment or a valid credit card guarantee to secure a booking. Specific payment and cancellation policies will be provided during the booking process.

4. Cancellation and Refund:

4.1. Cancellation policies vary depending on the type of reservation and rate selected. The Hotel’s cancellation policy will be provided during the booking process.

4.2. Refunds, if applicable, will be made according to the Hotel’s cancellation policy.

5. Guest Obligations:

5.1. Guests agree to comply with all applicable laws, rules, and regulations during their stay at the Hotel.

5.2. Guests shall not engage in any illegal or disruptive behavior that may disturb other guests or the Hotel’s operations.

5.3. Guests are responsible for any damages caused to the Hotel’s property or facilities due to their negligence or intentional misconduct.

6. Intellectual Property:

6.1. The Website and its contents, including but not limited to text, images, logos, and designs, are the intellectual property of the Hotel and are protected by Indian copyright and intellectual property laws.

6.2. Guests may not use, reproduce, modify, or distribute any content from the Website without prior written permission from the Hotel.

7. Limitation of Liability:

7.1. The Hotel shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use of the Website or any services provided by the Hotel.

7.2. The Hotel shall not be liable for any damages or losses resulting from the use or reliance on any information provided on the Website.

8. Governing Law and Jurisdiction:

8.1. These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

8.2. Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Sikkim, India.

9. Modifications:

9.1. The Hotel reserves the right to modify these Terms & Conditions at any time without prior notice.

9.2. Any changes to these Terms & Conditions will be effective immediately upon posting on the Website.

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have any questions or concerns, please contact us at hotelnorkhang@gmail.com.